Privacy Policy

At Spinrise Casino, we understand that your trust is essential to our business success. We are committed to protecting and respecting your privacy while using our online casino services. This comprehensive policy outlines how we collect, use, store, and protect the information you provide us with.

Personal Data Collection

When registering for an account or making a transaction on our website, we may ask you to provide personal data such as:

• Your name
• Date of birth
• Email address
• Password (encrypted)
• Address
• Phone number

We also collect non-personal data including your IP address, browser type, and technical information about the device used.

Use of Personal Data

We use collected personal data to provide you with our services, manage transactions, process withdrawals, and communicate with you via email or other channels. We may share your data with third-party service providers for processing transactions, payment methods, customer support, or marketing purposes.

Data Storage and Security

All collected information is stored on secure servers protected by:

• Advanced encryption protocols (SSL/TLS)
• Regular software updates
• Firewalls
• DDoS-mitigation services

We take all reasonable measures to ensure the confidentiality of your data. However, we are not liable for any unauthorized access or breaches that may occur.

Cookies and Third-Party Advertising

Our website uses cookies to enhance user experience by providing features such as:

• Session persistence
• Personalized promotions
• Technical support analysis

Third-party advertising tools, including Google Ads and Facebook Audience Network, may also use cookies. We do not control these third parties; please review their respective privacy policies.

Withdrawal and Refund of Winnings

Spinrise Casino complies with all applicable laws regarding responsible gaming practices. Withdrawals are processed within 24-72 hours (dependent on payment method).

We reserve the right to cancel any withdrawal request if we suspect or confirm that winnings were obtained through unauthorized means, such as fraud.

Changes to This Policy

From time to time, Spinrise Casino may update this privacy policy due to legislative requirements, industry trends, or internal operational improvements. Updates will be published on our website, so please regularly check for updates.

If you do not agree with any changes, we kindly request that you cancel your account and withdraw all funds held in it.

Data Subject Requests

You have the right to:

• Access
• Rectify inaccurate information
• Erase data (excluding financial records)
• Withdraw consent

Please submit requests via our website or support contact method. Spinrise Casino will respond within a reasonable timeframe, which may vary depending on complexity and workload.

Compliance with Regulations

Spinrise Casino complies with regulatory requirements of the Curaçao Gaming Authority, including but not limited to:

• Licensing
• Compliance protocols

We do not accept users from countries or regions under specific restrictions (e.g. certain US states, EU jurisdictions).

By using Spinrise Casino services, you acknowledge that we may transfer your data outside of your home country for processing.

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Curaçao without regard to its conflict of law provisions. By entering into this Agreement, both parties submit themselves to the jurisdiction of a court having authority over matters under Curaçaon law.

We value transparency and appreciate your understanding of these terms.

Thank you for choosing Spinrise Casino.